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The Trainer's Guide to Training Most new trainers and presenters know all they need to know about their chosen subject. Unfortunately, few of them actually know how to present what they know. For more than a decade, Robert Jolles's How to Run Seminars and Workshops has taught tens of thousands of people how to sell, teach, stand up, and deliver an effective training session on almost any subject in almost any setting. This new Third Edition updates this classic guide for anyone who has to get up and move an audience. Just as he did in the book's previous editions, Jolles-former head of Xerox's world-renowned "train the trainer" program-shares proven, effective techniques for winning over an audience, holding their interest, conveying important information, and moving that audience to take action! For seasoned pros, this is an invaluable tool for becoming a world-class seminar and workshop leader. For novices, it's a step-by-step self-teaching guide that provides the confidence and the techniques speakers need to survive and thrive in front of an audience. Packed with straightforward, trustworthy advice, this reliable resource covers all the bases for today's professional trainers and speakers, including research and preparation, questioning techniques, pacing, visual aids, evaluation and support, feedback, and more: Creating your own seminar business Recognizing different personalities and types of behavior Training groups with diverse needs On-site preparations Maintaining the audience's interest The latest technology and visual aids Giving feedback and coaching Presenting your best self to the audience Developing a training staff And, most important, how to sell your message Trusted by thousands of professional trainers for the latest tactics and practices in seminar and workshop leadership, How to Run Seminars and Workshops, Third Edition is the ultimate guide for anyone who makes a living sharing what they know with others.

Preface

Acknowledgments

PART Ⅰ: GETTING STARTED

　1 Creating a Seminar Business

　2 Working with Adult Audiences

　3 Recognizing Trainees’ Levels of Behavior

　4 The Personality Parade: Training All Different Types of People

　5 The Pace Race: How to Train Groups with Diverse Needs

　6 Anatomy of an 8:00 A.MStart: Finalizing On Site Preparations

PART Ⅱ: DELIVERY: THE ART OF MAKING GREAT PRESENTATIONS

　7 The Secret of Success: Selling Your Presentation

　8 Twenty-Five Tips on Maintaining Interest

　9 The Art of Effective Questioning: Getting Trainees Involved

　10 Using Visual Aids

　11 Technology and Training

　12 Giving Feedback and Coaching

　13 Tricks of the Trade

Part Ⅲ IMPROVING THE TRAINING PROCESS

　14 Inside the Mind of a Trainer: How to Present Your Best Self

　15 The Value of Good Training: Hiring Effective Trainers

　16 Avoiding the Training Trap: Problems with Relevance and Respect

　17 Developing a Training Staff

　18 Evaluation and Support

　19 Adventures in Cross-Training

Epilogue: What's Next?

Index

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作者简介：

　　ROBERT L. JOLLES is President of lolles Associates, Inc., an independent train-

ing consulting firm, and a training consultant for more than 100 Fortune 500 com-

panies, more than fifty financial institutions, a dozen universities, and powerhouse

corporations like Disney, Nortel, Toyota, and Xerox Corporation He is also the

author of Customer Centered Selling and The Way of the Road Warrior.

书籍介绍

The Trainer's Guide to Training Most new trainers and presenters know all they need to know about their chosen subject. Unfortunately, few of them actually know how to present what they know. For more than a decade, Robert Jolles's How to Run Seminars and Workshops has taught tens of thousands of people how to sell, teach, stand up, and deliver an effective training session on almost any subject in almost any setting. This new Third Edition updates this classic guide for anyone who has to get up and move an audience. Just as he did in the book's previous editions, Jolles-former head of Xerox's world-renowned "train the trainer" program-shares proven, effective techniques for winning over an audience, holding their interest, conveying important information, and moving that audience to take action For seasoned pros, this is an invaluable tool for becoming a world-class seminar and workshop leader. For novices, it's a step-by-step self-teaching guide that provides the confidence and the techniques speakers need to survive and thrive in front of an audience. Packed with straightforward, trustworthy advice, this reliable resource covers all the bases for today's professional trainers and speakers, including research and preparation, questioning techniques, pacing, visual aids, evaluation and support, feedback, and more: Creating your own seminar business Recognizing different personalities and types of behavior Training groups with diverse needs On-site preparations Maintaining the audience's interest The latest technology and visual aids Giving feedback and coaching Presenting your best self to the audience Developing a training staff And, most important, how to sell your message Trusted by thousands of professional trainers for the latest tactics and practices in seminar and workshop leadership, How to Run Seminars and Workshops, Third Edition is the ultimate guide for anyone who makes a living sharing what they know with others.