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　　《国际商务函电/21世纪高等院校国际经济与贸易商务英语应用英语等专业规划教材专业系列教材》根据国际商务英语的特点，结合我国对外经济贸易业务通讯联系的实际情况和需要，确定课文情景、业务环节和功能项目，并尽量照顾到个别较重要的常用贸易方式；同时结合每课的特定情景，有系统地重点介绍有关国际商务通讯的语言形式、体裁和写作技巧、规则，以及使用习惯等基本知识。《国际商务函电/21世纪高等院校国际经济与贸易商务英语应用英语等专业规划教材专业系列教材》的语言材料系根据当前对外经贸业务活动中的通讯联系往来函电，《国际商务函电/21世纪高等院校国际经济与贸易商务英语应用英语等专业规划教材专业系列教材》汲取了国内外同类书的一些新成果，紧密结合我国外经贸业务实际，按照编写《国际商务函电/21世纪高等院校国际经济与贸易商务英语应用英语等专业规划教材专业系列教材》的需要，经过适当的补充和必要的改写加工，有系统地进行编写的，同时，总结和归纳了国际经贸业务中的常用术语、常用短语、句型结构和缩略语。

Chapter 1 Introduction

I. Introduction

II. Principles of business letter writing

III. Structure of business letters

IV. Layout of business letters

V. Envelop addressing

VI. The E-mail

VII.Business Fax

Chapter 2 Establishing Business Relations

Unit 1 Establishing Business Relations

Lesson 1 Request for the Establishment of Business Relations

Lesson 2 Reply to the Above Letter

Unit 2 Status Enquiries

Lesson 1 Status Enquiries

Lesson 2 Reply to the Above Letter

Chapter 3 Negotiation of a contract

Unit 1 Enquiries And Replies

Lesson 1 A General Enquiry

Lesson 2 A Specific Enquiry

Unit 2 Proforma Invoice

Lesson 1 Asking for Proforma Lnvoice

Lesson 2 Sending Proforma Invoice

Unit 3 Quotations and Offers

Lesson 1 A Firm Offer

Lesson 2 A Non-Firm Offer

Unit 4 Counter-offers and Acceptance

Lesson 1 A Counter-Offer

Lesson 2 Reply to the Above

Unit 5 Sales Promotion

Lesson 1 Sales letter

Lesson 2 The Reviver

Lesson 3 A Follow-up Letter

Chapter 4 Conelution of business

Unit 1 Orders and Their Fulfillment

Lesson l An Order

Lesson 2 An Initial Order

Lesson 3 Repeat Order

Lesson 4 Duplicate Order

Unit 2 Signing a Contract

Lesson 1 Conclusion of business

Lesson 2 Sending a Sales Contract

Lesson 3 Counter-signature

Chapter 5 Conditions of a contract

Unit 1 Packing

Lesson 1 Packing & Shipping Marks

Lesson 2 Reply to the Buyer's Packing Instruction

Lesson 3 Claim for Improper Packing

Unit 2 Shipment

Lesson 1 Ask for an Amendment to Shipment Terms

Lesson 2 Partial shipment & Transshipment

Lesson 3 Shipping instruction

Lesson 4 Urging Shipment Letters

Lesson 5 Shipping Adivice

Unit 3 Insurance

Lesson 1 effection insurance for the Buyer

Lesson 2 the Reply to the Exporter

Lesson 3 the Letter from the Insured to the insurer

Lesson 4 the Reply of the Insurance Company

Lesson 5 Asking for Excessive Insurance

Lesson 6 Open Policy Insurance

Unit 4 Payment

Lesson 1 Remittance

Lesson 2 Collection

Lesson 3 Letter of Credit

Unit 5 Complaint and Adjustments

Lesson 1 Claim for Late Delivery

Lesson 2 Claim for Wrong Goods

Lesson 3 Claim on Inferior Quality

Lesson 4 Claim on Damaged Goods

Lesson 5 Claim on Short Weight

Chapter 6 Modes of Trade

Unit 1 Agency

Lesson 1 Asking to Be a Sole Agent

Lesson 2 Appointing Agent

Lesson 3 Confirming the Terms of Agency

Unit 2 Processing&Assembling Trade

Lesson I The Invitation for Processing Trade

Lesson 2 Reply for The Invitation for Processing Trade

Unit 3 Compensation Trade

Unit 4 Joint Venture

Lesson 1 Asking for Joint Venture Details

Lesson 2 the reply to the above

Unit 5 Technology Transfer

Lesson 1 Asking for Technology Transfer

Lesson 2 the reply to the above

Unit 6 Invitation to Bid

Chapter 7 Miscellaneous Correspondence

Unit 1 Ordinary Inter-Company Correspondence

Lesson 1 Letters of invitation

Lesson 2 Letters of thanks

Lesson 3 Congratulation letter

Lesson 4 Letters of apology

Lesson 5 Letters of Appointments

Lesson 6 Letters of Announcements

Lesson 7 Letters of requests

Lesson 8 Reminders

Lesson 9 Visits

Unit 2 Employment 

Lesson 1 Application letters

Lesson 2 Resume/CV

Lesson 3 Other employment letters

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